cwrt.club customer privacy notice
Privacy Policy
At cwrt.club, we take your privacy seriously and are committed to keeping your personal information safe. This policy explains what data we collect, how we use it, and how we protect it when you use our website or make a purchase.
1. Information We Collect
When you use our website, we may collect:
• Personal details – such as your name and email address.
• Website usage data – including cookies, IP address, browser type, and how you interact with our site (via analytics tools).
2. How We Use Your Information
We use your information to:
• Improve and personalise your experience on our site.
• Meet any legal or tax requirements.
• Send you marketing emails (only if you’ve opted in — and you can unsubscribe at any time).
3. Sharing Your Information
We only share your data when necessary, including with:
• Trusted partners (such as payment providers and booking services).
• Legal authorities, if we are required to do so by law.
We will never sell your personal data to third parties.
4. Cookies
We use cookies to help our website run smoothly, improve your experience, and understand how people use our site.
You can manage or disable cookies through your browser settings at any time. For more details, please see our Cookie Policy.
5. Your Rights
Under UK data protection laws, you have the right to:
• Access the personal data we hold about you.
• Ask us to correct any inaccurate information.
• Request that we delete your data (where possible).
• Withdraw consent for marketing at any time.
• Raise a concern with the Information Commissioner’s Office (ICO) if you feel your data has not been handled properly.
6. Data Security
We take appropriate steps to keep your personal information secure and protected from loss, misuse, or unauthorised access.
7. How Long We Keep Your Data
We only keep your data for as long as necessary to provide our services and meet legal or tax requirements.
8. How to Complain
If you have any concerns about how we use your data, please contact us first using the details below and we’ll do our best to resolve it.
If you’re still not satisfied, you can contact the Information Commissioner’s Office (ICO):
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
9. Contact Us
If you have any questions about this policy or how your data is used, you can contact us at:
@cwrt.club
Email: info@cwrt.club
Registered name: Courtside Padel Limited
Last updated: 18/03/26